Privacy Policy

A LEGAL DISCLAIMER

Effective Date: Jun 1, 2026

Potts Plumbing & Appliance Repair ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how information is collected, used, and protected when you visit our website or interact with our business online.

Information We Collect

We may collect personal information that you voluntarily provide when you:

Submit a contact form
Request a quote or service appointment
Call, email, or otherwise contact our business
Subscribe to updates or promotions
Interact with our advertisements on platforms such as Facebook and Instagram

The information collected may include:

Name
Phone number
Email address
Service address
Information related to your service request

We may also collect certain non-personal information automatically through website analytics tools, including:

IP address
Browser type
Device information
Website usage data
Referral sources

How We Use Your Information

Information collected may be used to:

Respond to inquiries and service requests
Schedule appointments and provide services
Improve our website and customer experience
Communicate important service updates
Send promotional or marketing communications when permitted by law
Measure the effectiveness of advertising campaigns

Facebook and Social Media Advertising

We may use advertising platforms such as Facebook, Instagram, and other Meta services to promote our business.

These platforms may use cookies, pixels, and similar technologies to help us:

Understand how visitors use our website
Measure advertising performance
Deliver relevant advertisements to users who have previously visited our website
Create audiences for future advertising campaigns

Information collected through these technologies is subject to the privacy policies of the respective advertising platforms.

To learn more about how Meta collects and uses data, please visit Meta's Privacy Center.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance user experience.

Visitors can manage cookie preferences through their browser settings. Disabling cookies may affect certain website features.

Third-Party Services

Our website may utilize third-party services including:

Wix Website Platform
Google Analytics
Google Business Profile
Meta (Facebook and Instagram)
Email communication providers
Other business and marketing tools

These services may collect information according to their own privacy policies.

Data Security

We take reasonable measures to protect the information submitted through our website. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to request access, correction, or deletion of information we maintain about you.

To make a privacy-related request, please contact us using the information below.

Contact Information

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

Potts Plumbing & Appliance Repair

Phone: (785) 633-6361

Website: https://pottsplumbingappliance.com/

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of any revised Privacy Policy.